Acceptable Use Policy (AUP)

1. General Principles

This Acceptable Use Policy ("AUP") details the restrictions and parameters governing your usage of HUB IT Group's digital infrastructure, server clusters, customer admin panels, custom APIs, and related deployment services.

Our services must be utilized exclusively for lawful, ethical, and secure professional activities. We reserve the absolute right to terminate access, flag server processes, or purge data clusters for any configuration or payload that compromises network integrity.

2. Prohibited Server Activities & Abuses

You are strictly prohibited from using our bespoke systems or cloud nodes to participate in or facilitate the following operations:

• Malicious Code & Exploits: Distributing, hosting, or linking to trojans, ransomware, viruses, spyware, or keyloggers from within project directories.
• Unauthorized Network Stressing: Initiating Distributed Denial of Service (DDoS) requests, network packet flooding, port scanning, or malicious socket floods.
• Spamming & Mail Abuse: Operating bulk unsolicited marketing nodes or executing open-relay mail proxies without binding authentication mechanisms.
• System Bypass: Bypassing security firewalls, modifying system logs to obscure root logins, or circumventing internal client access scopes.

3. Security Audits & Penetration Tests

We appreciate clients taking a proactive stance towards cybersecurity. However, to prevent accidental system brownouts, all security testing must adhere to the following rules:

1. Prior Coordination: You must request and receive formal written permission from HUB IT Group's DevSecOps team at least 5 business days prior to executing any automated vulnerability scanner or pen-testing suite.
2. Non-Destructive Testing: Automated tools must be tuned to minimize server overhead. SQL injection checks, buffer overflow routines, or load stressors must be run exclusively on pre-arranged sandbox environments.
3. Immediate Disclosures: Any identified Zero-Day vulnerability, data leaks, or access configuration slip must be disclosed to us immediately, under strict responsible disclosure principles.

4. Continuous Monitoring & Enforcement

While HUB IT Group respects client privacy and avoids auditing individual database content, we actively log and evaluate system resource bounds (CPU limits, transfer volumes, high packet counts, and authentication failures) to keep operations stable.

In the event of an AUP violation, we reserve the right to temporarily isolate the affected container, terminate anomalous background threads, or completely disable accounts violating these guidelines. We coordinate with local law enforcement, including cybersecurity departments of Nepal, to address illegal operations.

5. Changes & Revisions

This policy is subject to periodic updates to adjust for new compliance codes and system architectures. Check this dashboard regularly for structural adjustments. Continued deployment of our software represents binding acceptance of updated policies.